<p>There are a couple reasons why a VELUX solar-powered skylight may not be operating. First, check to see that the power switch on the skylight is turned on. Next, make sure the skylight is registered to the remote control being used.&nbsp;</p>
<p>If the skylight is on and registered to the correct remote control, but issues persist, please <a href="https://www.veluxusa.com/help/contact-us" target="_self">contact</a> a VELUX customer service representative at 1-800-888-3589 Monday-Friday 8 AM to 7 PM and Saturdays 9 AM to 5 PM EST.</p>

There are a couple reasons why a VELUX solar-powered skylight may not be operating. First, check to see that the power switch on the skylight is turned on. Next, make sure the skylight is registered to the remote control being used. 

If the skylight is on and registered to the correct remote control, but issues persist, please a VELUX customer service representative at 1-800-888-3589 Monday-Friday 8 AM to 7 PM and Saturdays 9 AM to 5 PM EST.

Why isn't my VELUX Solar Powered Skylight operating?

What colors does the VELUX SkyMax large span skylight come in?

Will a VELUX SkyMax large span skylight leak?

What remote comes with the VELUX Solar Powered "Fresh Air" Skylight? 

Do VELUX Roof Access Skylights for flat roofs come with insect screens?

What's the difference between a VELUX skylight and a VELUX Sun Tunnel?

Can hail break my VELUX skylight?

What glass types does VELUX offer for skylghts?

Does VELUX make bubble skylights?

What is the VELUX SkyMax long span skylight?

Can VELUX skylights be installed sideways?

Should I be worried about condensation in my bathroom and can VELUX help?

What color do VELUX skylights come in?

Which VELUX skylight should I choose?

Can I apply a film to the glass of my VELUX skylight to decrease heat and light?

Can I install VELUX skylights if I have a flat ceiling?

How long will the battery last on my VELUX Solar Powered Skylight?

What voltage is required for the VELUX Electric Skylight (VSE or VCE)?

How big is the VELUX SkyMax large span skylight?

How strong are VELUX skylights?

What glass comes standard in the VELUX Solar Powered Skylight?

Does VELUX have a roof access skylight compatible with a 0° to 15° roof pitch?

Do I need sealants or adhesives for a VELUX skylight installation to ensure the skylights do not leak?

Which remote comes with the VELUX Electric Skylight?

How are VELUX skylights made so they don't leak?

Do VELUX skylights come with an insect screen?

Will my VELUX Solar Powered Skylight open at night?

What glass comes standard on a VELUX Electric Skylight?

What happens if the solar battery in my VELUX skylight runs out of charge?

How far do VELUX venting skylights open?

I heard skylights leak, is that true?

What's the safest glass for my VELUX skylight?

Where should I put my a VELUX skylight on my roof?

Will VELUX skylights really help ventilate my kitchen?

What color is the interior frame of a VELUX skylight?

Does VELUX make plastic skylights?

Does VELUX make custom sized skylights?

How do I manually open my VELUX venting skylight?

Are there options to add a skylight shade to my VELUX skylight? 

Can my existing skylight be replaced with a VELUX skylight?

Why is natural light from a VELUX skylight in your bathroom better than artificial light?

Are VELUX glass skylights safe?

What is the minimum roof pitch for the VELUX Flat Roof Skylight?

Can I install VELUX skylights on a flat roof?

What is the price range for a single skylight installation?

Why is roof pitch important for VELUX skylight installations?

Can I convert my fixed skylight into a venting skylight?

Where is the serial number on my VELUX skylight?

Can I add shades to a VELUX SkyMax large span skylight?

Can I manually close my VELUX solar-powered skylight?

Can I get a different remote for my VELUX skylight?

My space is too small to install a VELUX skylight, do I have options? 

Why do bathrooms need ventilation and how can VELUX help?

What is a LoE 3 glass in a VELUX skylight?

Where can I buy VELUX skylights?

Will the sunlight coming in from my VELUX skylight fade my furniture?

What is CurveTech glass in a VELUX flat roof skylight?

What cover options are available for the VELUX Curved Flat Roof Skylight?

How do I identify my VELUX skylight model?

How do I turn my VELUX skylight on or off?

Where is the reset button located on a VELUX skylight?

Skylights