The Hail breakage warranty is for VELUX skylights with Clean, Quiet &amp; Safe glass only.
The warranty states that for a period of ten (10) years from the date of purchase, after January 1, 2014, VELUX warrants to the end-user that VELUX Skylights with Clean, Quiet and Safe glass only will not crack or break because of hail.
To discuss the VELUX hail warranty or submit a claim, call 800-888-3589 Monday-Friday 8 AM to 7 PM and Saturdays 9 AM to 5 PM EST. Or email customer service at <a rel="noopener noreferrer" href="mailto:vcustomer.service@velux.com" target="_blank">vcustomer.service@velux.com</a>. Please include:
<ul class="text-commercial-grey body-lg warranty-list">
<li>Name, address, and phone number</li>
<li>A description of the product and the product model number (located on the identification label attached to each product)</li>
<li>A description of the product concern</li>
<li>Details of attempts to address the concern</li>
</ul>
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The Hail breakage warranty is for VELUX skylights with Clean, Quiet & Safe glass only.

The warranty states that for a period of ten (10) years from the date of purchase, after
January 1, 2014, VELUX warrants to the end-user that VELUX Skylights with Clean, Quiet and Safe glass only will not crack or break because of hail.

To discuss the VELUX hail warranty or submit a claim, call 800-888-3589 Monday-Friday 8 AM to 7 PM and Saturdays 9 AM to 5 PM EST. Or email customer service at . Please include:

 * Name, address, and phone number
 * A description of the product and the product model number (located on the identification label attached to each product)
 * A description of the product concern
 * Details of attempts to address the concern

 

 

What is the VELUX hail warranty?