<p>If the skylight shades aren't closing, contact Customer Service at 800-888-3589 Monday-Friday 8 AM to 7 PM and Saturdays 9 AM to 5 PM EST.</p>
<p>Or fill out the <a rel="noopener noreferrer" href="https://pro.veluxusa.com/contact-us/email-customer-service" target="_blank">VELUX Customer Service form</a>, and a representaive will reach out within a few days.</p>

If the skylight shades aren't closing, contact Customer Service at 800-888-3589 Monday-Friday 8 AM to 7 PM and Saturdays 9 AM to 5 PM EST.

Or fill out the , and a representaive will reach out within a few days.

My VELUX skylight shades won't close. What do I do?

Correcting an obstruction for VELUX skylight shades.

What happens if I reset my VELUX skylight remote control?

Are the cladding parts of a VELUX skylight replaceable?

Can I replace the glass in my VELUX skylight?

How do I order a VELUX skylight replacement part?

Engagement of VELUX Roof Window lock casing

VELUX Home Automation Integration instructional video

Why do I see clouding or fogging between the panes of glass on my VELUX skylight?

Who do I contact for repairs to my VELUX skylight?

What happens when I register my VELUX skylight and remote control?

Where can I find the model number to my VELUX skylight, Sun Tunnel, or roof window?

How do I reset an older model VELUX KLI 110 remote?

Troubleshooting