The warranty protection for VELUX skylights and skylight shades begins from the day of purchase. For more information about the VELUX warranty, visit&nbsp; <a rel="noopener noreferrer" href="https://www.veluxusa.com/help/velux-warranty" target="_blank">https://www.veluxusa.com/help/velux-warranty</a>
Be sure to register VELUX skylights and skylight shades for faster and more accurate customer service.
To reach VELUC Customer Service, call 800-888-3589 &nbsp;Monday-Friday 8 AM to 7 PM and Saturdays 9 AM to 5 PM EST. Or email customer service at <a rel="noopener noreferrer" href="mailto:vcustomer.service@velux.com" target="_blank">vcustomer.service@velux.com</a>&nbsp;. Please include:&nbsp;
<ul class="text-commercial-grey body-lg warranty-list">
<li>Name, address, and phone number</li>
<li>A description of the product and the product model number (located on the identification label attached to each product)</li>
<li>A description of the product concern</li>
<li>Details of attempts to address the concern</li>
</ul>
The <a rel="noopener noreferrer" href="https://pro.veluxusa.com/contact-us/email-customer-service" target="_blank">VELUX Customer Service form</a> can be filled out online, and a representative will reach out in a few days.
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The warranty protection for VELUX skylights and skylight shades begins from the day of purchase. For more information about the VELUX warranty, visit 

Be sure to register VELUX skylights and skylight shades for faster and more accurate customer service.

To reach VELUC Customer Service, call 800-888-3589  Monday-Friday 8 AM to 7 PM and Saturdays 9 AM to 5 PM EST. Or email customer service at  . Please include: 

 * Name, address, and phone number
 * A description of the product and the product model number (located on the identification label attached to each product)
 * A description of the product concern
 * Details of attempts to address the concern

The can be filled out online, and a representative will reach out in a few days.

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How do I obtain a VELUX warranty protection?