How do I pair a basic remote to a shade?

To begin pairing your remote to your shade, first confirm that you have the correct remote. Skylight shades are operated with either a KLI 310 or KLI 312 basic remote.

VIDEO: How to Pair and Copy VELUX KLI 310, 311, and 312 Remotes

Once you've confirmed you have the correct remote, you'll need to check its batteries.

If your remote is new, first check the red battery tab. Not all basic remotes have a red battery tab, but if your remote is NEW, it's worth checking. Remove the red tab and confirm its length, then confirm there is no residue left in the battery cavity.

Next, check to see that your remote has working batteries (2 AAA, 1.5v). Even if your remote is new, try changing the batteries if your pairing continues to fail. Remove the remote back with hands or a small flat head screwdriver.

If your shade and remote are new, try the new registration procedure. Note this only works for new shades and new basic remotes.

First, confirm that your shade is powered on. To turn on your shade, locate the circle button (new generation) or slider switch (previous generation) underneath the right-side head casing of the shade.

Circle Button:

To turn on: 1 quick button press, then you will hear 2 long buzzes. If your shade is already on, it will not make a sound.
To turn off: 2 rapid button presses, then you will hear 5 short buzzes.

Slider Switch:

To turn on: Slide switch to the left towards the ON position.
To turn off: Slide switch to the middle for the OFF position.

Once your shade is on, it should be pre-paired to the remote. No additional setup will be needed.

If your remote does not pair immediately with the shade, press stop for 1 second, then down for 1 second.

If our shade still doesn't pair to the remote, try resetting and pairing with the following steps.

First, reset the shade. If your shade has a circle button, hold the button for 10 seconds. If it has the slider switch, hold the switch to the right for 10 seconds. The shade will buzz or begin to cycle once it has reset.

Next, pair the remote.

On the bottom of the remote, use a paper clip or similar object to press the pairing button for 1 second.
Press the center stop button for 1 second.
Within 3 seconds of pressing the stop button, press the down button for 1 second.
Pairing is now complete.

VIDEO: How to Pair and Copy VELUX KLI 310, 311, and 312 Remotes