How can I delete my personal data?

If you would like to remove the information that is stored by VELUX, you will have to place a request for your VELUX ACTIVE account to be deleted. When you reset your gateway, we will delete your personal information within the period defined in the VELUX ACTIVE Privacy Policy. If you would like the information removed immediately, please contact: active-support@velux.com with a deletion request. For more details, please see the VELUX ACTIVE Terms of Use